This location is a great option for families in Haines City City. The staff are wonderful people who genuinely care about the children in their care. They are very good at teaching and the entire environment is safe and welcoming. However, there are some issues with organization and reliability, with some parents reporting difficulties in getting their children enrolled or even receiving proper care. One parent also reported a problem with mask-wearing and a teacher using a ruler on a child. On the other hand, the location has a convenient operating schedule, especially on Fridays, and a great park area, although one parent suggests it could use some renovation. It seems like the staff can be quite unpleasant at times, and this might be a major turn-off for some families. It is worth noting that the third-party rating is 3.6, which is a fair reflection of the mixed experiences reported by parents.