This location has a good reputation and provides high-quality services, although some users have reported issues with customer service and rude staff. The pricing is competitive, and the tax professionals are knowledgeable and helpful. However, the office may have some room for improvement in terms of innovativeness and staying up-to-date with the latest tax laws and regulations. The building is wheelchair accessible, and the staff is friendly and welcoming. Overall, it's a good option for tax preparation services, but users may want to exercise caution when interacting with certain staff members.Some users have reported having a great experience with tax professionals like George Anderson, who is knowledgeable and helpful. Others have praised the office for being clean and professional. However, some users have reported issues with customer service, including being asked why they called the office and having their information not being on file.One user reported a particularly negative experience with a tax professional who was rude and unprofessional, and another user reported having to deal with multiple staff members before finally getting their issue resolved. However, these issues seem to be isolated incidents, and many users have reported having a positive experience with the office.The office is open on Fridays from 2-6 pm, but it's closed on Mondays, Tuesdays, Wednesdays, and Saturdays. The website provides a simple and easy-to-use platform for scheduling appointments and getting started with tax preparation services. However, some users have reported issues with the website, including being unable to find available appointment times or having trouble scheduling appointments.Overall, this location has a good reputation and provides high-quality services, but users may want to exercise caution when interacting with certain staff members and be prepared for potential issues with customer service.