Tampa Bay
H&R Block
11.28
11.28
Overview
Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
Online appointments
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Overall
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The Clearwater City location is a reliable destination for various financial services, including tax preparation, financial advisory, and accounting. The H&R Block co-brand is a significant advantage, offering clients the expertise and trust associated with a well-known name. Staff members are experienced and friendly, with many clients praising their professionalism and helpfulness.
One major issue at this location is poor customer service. There have been complaints about employees being rude, unhelpful, and even sarcastic. Furthermore, some clients have reported difficulties with tax returns, including errors and communication breakdowns. These issues highlight the need for improvement in this area.
Despite these challenges, the location's accessibility features, such as a wheelchair-accessible parking lot and entrance, are a significant plus. The availability of online appointments and planning makes it convenient for clients to schedule meetings and prepare for their financial services.
Many clients have praised the staff's expertise and knowledge, particularly in areas like tax laws and regulations. The Clearwater City location's commitment to customer satisfaction is evident in their willingness to address concerns and make things right.
Overall, the Clearwater City location has its strengths and weaknesses. While it offers reliable financial services and a convenient location, it falls short in terms of customer service. With some improvements in this area, the location has the potential to become an even more attractive destination for clients seeking financial guidance.
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