This location of H&R Block is a reliable choice for tax preparation and financial services. With a high overall rating of 4.4, it's clear that customers appreciate the quality of service they receive. The quality of service is also excellent, with a rating of 4.5, indicating that tax preparers are knowledgeable and helpful. However, some customers may find the pricing to be a bit steep, with a rating of 4.8 indicating that it's not the most affordable option. On the other hand, the innovativeness of the services offered is also noteworthy, with a rating of 4.2.One of the standout features of this location is the professionalism and friendliness of the staff. Many customers have praised the tax preparers for being knowledgeable, helpful, and courteous. Some customers have also appreciated the convenience of being able to schedule online appointments and receive reminders.However, there are a few areas where this location could improve. Some customers have reported having issues with communication, such as being told that their W2 was missing or that they couldn't file their taxes. Additionally, some customers have reported feeling uncomfortable or embarrassed during their visits.To ensure a smooth experience, it's essential to be aware of the location's policies and procedures, such as the need to provide all necessary documents and information. It's also a good idea to communicate clearly with the tax preparers and to ask questions if there's anything you're unsure about.Overall, this location of H&R Block is a good choice for those looking for reliable and professional tax preparation services. While there may be some areas for improvement, the benefits of working with this location far outweigh the drawbacks.