This location of H&R Block is a well-established and reliable choice for tax preparation and financial services. The overall experience is generally positive, with many clients praising the professionalism and knowledge of the tax preparers. Francis Franco, Charles Myers, and other staff members have been consistently commended for their excellent service, making clients feel comfortable and informed throughout the process.The location is wheelchair accessible and offers online appointments, making it convenient for clients with busy schedules. The phone number and website link are easily accessible, and the office has a guaranteed satisfaction policy.However, there are some concerns about the pricing, with some clients feeling that the fees are high. Additionally, there was a reported issue with a family not being able to meet with their scheduled tax preparer, resulting in a negative experience.Despite these minor issues, the overall rating remains high, and many clients have expressed their satisfaction with the services provided.