The tax preparation services offered by this H&R Block location are exceptional. The staff is always friendly and professional, and they take the time to explain everything to you. The location is easily accessible, with wheelchair accessible restroom, parking lot, and entrance. Appointments are recommended, but online appointments are also available. The staff is knowledgeable and helpful, and they seem to genuinely care about their clients.Some clients have mentioned that the service is quick and easy, while others have praised the staff for being patient and helpful. One client even mentioned that the staff took the time to explain things to them and gave them advice for next year.However, there is one major issue that some clients have experienced: unexpected costs. One client mentioned that they were charged extra fees for things like direct payment, paper copies, and credit card transactions. This has led to some clients feeling frustrated and disappointed with the service.Despite this issue, the overall experience at this location is generally positive. The staff is friendly and professional, the service is quick and easy, and the location is easily accessible. With a little more transparency about costs and fees, this location could be even better.