This H&R Block office in Poinciana City is a reliable choice for tax preparation services. The team is highly professional and courteous, with many clients expressing their satisfaction with the service they received. Some clients have reported a quick and easy experience, while others have praised the staff for their knowledge and helpfulness. The office is wheelchair accessible, making it convenient for people with mobility issues. Online appointments are available, which is a convenient feature for those who want to plan their visit in advance. The staff at this H&R Block office seems to be knowledgeable and helpful, which is evident from the many positive reviews. Some clients have mentioned that their tax preparer was very helpful and explained everything clearly. However, there have been some issues with appointments and waiting times, which could be improved.The only major issue is that some clients have reported being overcharged or experiencing delays in their tax returns. In one case, a client was not informed of a mistake in their tax return and had to go back to the office multiple times to resolve the issue. In another case, a client was not given a clear explanation of their tax return and had to contact corporate to resolve the issue.Overall, this H&R Block office seems to be a reliable choice for tax preparation services, but it's essential to be aware of the potential issues and to communicate clearly with the staff to avoid any problems.