The business location at Building 3224, Rolling Oaks Blvd Boulevard in Kissimmee City seems to have a mixed reputation among customers. On one hand, some reviewers have had positive experiences with the staff, particularly with Manny, who has been praised for his professionalism, expertise, and friendly demeanor. Many reviewers have appreciated the convenience of the location, the ease of use, and the fast and efficient service. Some reviewers have also mentioned that the staff is knowledgeable and takes the time to explain everything to them.
On the other hand, some reviewers have reported having a poor experience with the location, citing issues with the staff's attitude, communication, and professionalism. One reviewer reported being treated poorly by the manager, who was described as rude and unprofessional. Another reviewer had issues with the accuracy of their tax return, which led to a costly correction. Some reviewers have also mentioned that the location can be overpriced and that the fees can add up quickly.
Overall, the business location seems to have its strengths and weaknesses. While some reviewers have had positive experiences, others have reported issues with the staff and the services offered. The location's innovation and creativity in tax preparation services are not explicitly mentioned in the reviews, making it difficult to assess this aspect of the business.
One issue that stands out is the inconsistent quality of service provided by the staff. While some reviewers have praised Manny and other staff members for their professionalism and expertise, others have reported having a poor experience with the staff's attitude and communication. This inconsistency can be a major concern for customers, as it may indicate a lack of training or a problem with the management of the location.