Tampa Bay
H&R Block
59.31
59.31
Overview
Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
Online appointments
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Quality
Overall
Innovativeness
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This location of H&R Block has been a great experience for many customers. The staff is friendly and professional, with a focus on providing excellent service. The office is wheelchair accessible, making it easy for people with disabilities to get in and out. They offer online appointments, which is convenient for those who prefer to schedule their tax preparation remotely. The staff is knowledgeable and helpful, with many reviewers praising their ability to find tax deductions and credits that they were eligible for. One reviewer noted that the staff is "friendly, professional, and caring," while another reviewer praised the office's "pleasant and consistent" atmosphere.However, not all customers have had a positive experience. One reviewer was unhappy with the cleanliness of the office, noting that it was "FILTHY beyond belief" and that they saw "multiple roaches crawling around and trash all over the floor." This is a major issue that the office needs to address in order to provide a comfortable and clean environment for their customers.Additionally, there have been some issues with customer service, with some reviewers reporting that they were treated rudely or unfairly by staff members. This is a concern that the office needs to address in order to ensure that all customers are treated with respect and kindness.Overall, this location of H&R Block has a good reputation and has been praised by many customers for its excellent service and knowledgeable staff. However, there are some areas for improvement, particularly with regards to cleanliness and customer service.
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