This tax preparation service is located at the Palmer Ranch Plaza, providing a wide range of financial services. The business has a 4.7-star rating and is known for its professional and courteous staff. They offer online appointments and have a wheelchair-accessible entrance and parking lot.The service has a variety of features, including planning appointments and online service options. H&R Block is a co-brand associated with this location.The staff is highly knowledgeable and helpful, making the tax preparation process easy and stress-free. Clients have praised their tax preparers for being professional, courteous, and knowledgeable.The service is generally quick and efficient, with many clients mentioning that they were able to complete their taxes in a short amount of time. Some clients have also mentioned that the service is more expensive than other options, but many feel that it's worth the extra cost for the peace of mind that comes with knowing their taxes are being done correctly.There is a notable issue with this service. Some clients have mentioned that they had a difficult time getting an appointment or that the service was not accommodating of their needs. However, it's worth noting that the business has taken steps to address these issues and has apologized for any inconvenience caused.Overall, this tax preparation service is a good option for those looking for professional and courteous service. However, it's worth considering the potential issues with appointment availability and pricing before making a decision.