This location has been consistently providing excellent service to its clients, with most reviews praising the friendly and knowledgeable staff. The tax professionals, particularly Lisa Childs, have received numerous compliments for their expertise and personalized attention. The clients have appreciated the thorough explanations and patience shown by the staff in handling their tax preparation needs.However, there have been a few instances of clients expressing dissatisfaction with the service they received. A couple of clients felt that the staff was not knowledgeable about certain tax-related topics, such as the 1098-T form. Another client mentioned that the front desk staff had a negative attitude.It's worth noting that the majority of clients have been extremely satisfied with the service and have praised the staff for their professionalism, friendliness, and willingness to help. The clients have appreciated the convenience and speed of the service, with some mentioning that they have been using the location for over 30 years.One issue that has been raised is the cost of the service, with one client mentioning that they felt it was too expensive. However, this appears to be a rare exception rather than the norm.Overall, this location appears to be a reliable and trustworthy place to go for tax preparation needs, with a team of knowledgeable and friendly staff who are committed to providing excellent service to their clients.