Tampa Bay
H&R Block
57.24
57.24
Overview
Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Appointments recommended
Online appointments
Photos & videos
Submit a review
Pricing
Quality
Overall
Innovativeness
Submit a review
This location has its strengths and weaknesses. The overall experience is decent, but there are some issues to consider. The quality of service varies depending on the individual's experience, but on average, it's average. Pricing is a bit higher than expected, but it's not a major concern. The innovativeness of the location is somewhat lacking, as it's not particularly embracing new ideas or technologies.The location has a wheelchair-accessible restroom, parking lot, and entrance, which is a positive aspect. However, there have been some complaints about the staff's professionalism and responsiveness, which can be a significant issue.Some customers have reported long wait times, with one customer waiting over an hour and 45 minutes to be seen. Another customer had an appointment at 10 am but wasn't helped until 10:45 am. These issues highlight the need for better time management and customer service.On the other hand, some customers have had positive experiences, praising the staff's friendliness and helpfulness. One customer appreciated the tax professional's knowledge and expertise, while another customer was impressed by the staff's professionalism and courtesy.The location has a rating of 4.3 from third-party sources, which is somewhat higher than the average rating based on customer reviews. However, it's essential to consider the negative reviews and take steps to address these issues to improve the overall experience for customers.The business operates with a mix of in-person and online appointments, which is convenient for customers. However, the online experience could be improved, and the staff could benefit from additional training on technology and customer service.
Own this business?
Categories
Financial Service
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS