The location of this tax preparation service is generally satisfactory, with most clients being pleased with their experience. The quality of the work is also high, with many clients reporting excellent service from their tax preparers. However, there are some concerns regarding the pricing, as some clients felt that they were not offered discounts or bonuses for repeat customers. One major issue that was highlighted was the unprofessional behavior of one of the tax preparers, who was reported to have judged a client based on their appearance and refused to help them. Overall, the location seems to have made significant efforts to address customer concerns, and the majority of clients have reported positive experiences. Nevertheless, there is room for improvement in terms of pricing and staff behavior.