This location provides quality tax preparation services with a personal touch. The staff is knowledgeable and helpful, taking the time to explain things clearly. Many clients appreciate the individualized attention they receive, especially from tax preparers like Gale Stanley, who are described as friendly, professional, and knowledgeable. However, a few clients have had issues with prices, finding them too high compared to other options.
Some clients have reported waiting long times to be seen, such as the person who had to wait over an hour and a half after making an appointment. This suggests that the location may struggle with managing their workload or scheduling appointments efficiently.
Despite these issues, many clients have had positive experiences, describing the service as "awesome," "excellent," and "very helpful." The staff is praised for their professionalism, kindness, and willingness to go above and beyond to meet clients' needs.
Overall, this location seems to be a reliable choice for tax preparation, but may benefit from improving their scheduling and pricing strategies to better meet the needs of their clients.