This tax preparation and financial services business location has received high ratings from its clients. The overall experience at this H&R Block office has been very positive, with most clients praising the quality of service they received from their tax professionals. They appreciate the thorough and knowledgeable service, which helped them get the biggest refund they were due. Many clients have been coming back to this office for years, thanks to their excellent customer service and professionalism. The office is also very welcoming and has a good reputation in the community.However, there are some issues that need to be addressed. One client had a bad experience with the receptionist, who was not helpful when they tried to resolve an issue with their tax return. Another client had to wait several months to resolve an issue with their tax return, which was a frustrating experience. The business also has some inconsistencies in their communication and fees. One client felt that they were not adequately informed about the fees before they started their tax return. Overall, this business location has the potential to provide excellent service, but they need to work on addressing some of the issues and inconsistencies that have been reported by their clients.