Tampa Bay
H&R Block
38.58
38.58
Overview
Get the online tax preparation services you need with the tax refund you want. Whether you efile or work with an H&R Block tax pro, our services are guaranteed.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
Online appointments
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Overall
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The experience at this H&R Block location is generally very positive. Clients praise the professionalism and knowledge of the staff, particularly tax professionals like Shirley, Vivian, and Evelyn, who are described as "awesome," "great," and "very helpful." The staff is also commended for being friendly, courteous, and patient, making clients feel comfortable and at ease. The services provided by H&R Block are described as "easy," "fast," and "accurate," with clients appreciating the efficiency and reliability of the process.However, one issue that stands out is the inconsistent quality of service. While many clients have had great experiences, some have reported problems with professionalism, particularly with the receptionist and tax agents. One client was hung up on multiple times, and another reported receiving unprofessional comments from a tax agent about their family situation.Overall, the location's strong points outweigh its weaknesses, and clients tend to be satisfied with their experience. Despite the occasional issue, the staff's professionalism, knowledge, and customer service skills make H&R Block a reliable choice for tax preparation services.
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