Tampa Bay
Gutierrez Orthodontics
7.40
7.40
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
Gender-neutral restroom
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Overall
Quality
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This location is a dental practice that provides various services, including orthodontic treatments. The staff is generally friendly and patient, as seen in many positive reviews. The practice has a wheelchair-accessible entrance and restroom, indicating its commitment to accessibility.
The rating of 4.0 on third-party platforms suggests that the practice has maintained a decent level of quality over time. However, some reviews have mentioned issues with communication, such as delayed responses or unreturned calls.
Some clients have expressed satisfaction with the quality of care they received, citing friendly staff and excellent service. Others have praised the practice's ability to accommodate their needs, such as providing Invisalign treatments.
Despite the mostly positive feedback, there are some red flags. Several clients have reported difficulties with communication, including unreturned calls and delayed responses. Some have also mentioned issues with the payment process, such as incorrect charges or delayed refunds.
One client mentioned that the doctor has disappeared without notice, leaving patients without access to their treatment records or unfinished treatments. Another client reported being unable to get in touch with the office after the doctor left.
The practice's pricing is not well-represented in the reviews, making it difficult to assess its value. However, some clients have mentioned that they felt the costs were reasonable and worth the investment.
The innovativeness of the practice is also unclear, as there is limited information about its approach to treatment or its use of new technologies. However, some clients have praised the practice's ability to adapt to their needs and provide personalized care.
It's worth noting that the negative reviews are primarily from recent years, suggesting that the practice may be experiencing some challenges. However, the positive reviews are also from recent years, indicating that the practice is still valued by some clients.
Overall, this location appears to have both strengths and weaknesses. While it has a good reputation and provides quality care, it also faces challenges with communication and payment processes.
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