The business has mixed reviews, but the majority of them are negative. The company has been accused of being non-responsive and unprofessional, with several customers reporting difficulty in getting in touch with them and receiving quotes or repairs. Some customers have also reported issues with the quality of the work, including scratches on windows and doors, and misordered or damaged products. However, one customer reported a positive experience with the company's service group, who fixed their door latches efficiently and professionally. The company's pricing is somewhat reasonable, but it seems to be inconsistent with the quality of the work.
It's worth noting that there are some significant red flags with this company, including accusations of going out of business and owing customers money. Additionally, one customer reported being forced to pay a large sum of money for repairs after being told that the project was complete, and then being charged extra for replacement parts. This suggests a lack of transparency and accountability on the part of the company.