Tampa Bay
Gulfcoast Legal Services
16.29
16.29
Overview
GLS is a regional 501(c)3 non-profit organization providing free, comprehensive civil legal aid for vulnerable clients in the Greater Tampa Bay area.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Quality
Overall
Innovativeness
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The location is well-established and provides a high level of quality service. Many reviewers have praised the kindness and professionalism of the staff. Some have highlighted specific staff members, such as Berrios, Robin Stover, and Samantha, who have gone above and beyond to help clients. The team's ability to resolve complex cases, such as the one described by Patricia and Elsie Oroian, has been impressive.However, there have been several issues with communication and responsiveness. Some reviewers have reported difficulty getting in touch with staff members, being left messages that were not returned, or experiencing long delays in getting help. This has led to frustration and disappointment for some clients. Additionally, a few reviewers have expressed concern about the thoroughness and competence of some attorneys, citing examples of poor research and lack of preparation for cases. One of the biggest issues that has been highlighted is the difficulty in getting help in a timely manner. Several reviewers have reported waiting for months or even years to receive assistance, only to be met with apathy or a lack of responsiveness from staff members.
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