This location is generally well-regarded by customers. The quality of service and overall experience tend to be consistently high. However, some users have noted minor issues with communication and attention to details. The company appears to be professional, friendly, and takes care of customers' belongings.It's worth noting that the majority of reviews praise the staff's professionalism, care, and efficiency. However, there are a few instances where customers felt the company was not transparent about costs or flexible with scheduling.One specific issue that stands out is the concern about "shady" pricing practices and unfulfilled claims of insurance reimbursement. It's essential for customers to carefully review and understand the terms and conditions of their contract, as well as the company's policies regarding claims and customer service.Overall, this location appears to be a reliable choice for those seeking moving and storage services, but customers should be aware of potential pitfalls and communicate clearly with the staff to ensure a smooth experience.Customers have praised the following aspects of the company:* Professionalism and care of staff* Efficiency and timeliness of moves* Flexibility and adaptability to changing circumstances* Attention to detail and handling of customer belongingsHowever, some customers have experienced the following issues:* Minor communication breakdowns* Lack of transparency about costs and services* Unfulfilled claims or inadequate resolution of customer complaintsTo ensure a positive experience, customers are advised to:* Clearly review and understand the terms and conditions of their contract* Communicate openly with the staff about any concerns or issues* Be aware of potential pitfalls and take steps to mitigate them* Monitor the status of their belongings and claims closely