Tampa Bay
Gulf Coast Optometry, P.A.
15.49
15.49
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This location appears to have a mix of positive and negative aspects. The staff is generally friendly and pleasant, as noted by some customers. However, there have been reports of poor customer service, including unprofessional behavior by administrative assistants and a lack of accountability from the doctor. Additionally, some customers have experienced issues with their appointments, such as long wait times and delays. On the other hand, the location is well-equipped with amenities, including a wheelchair-accessible restroom and parking lot. The staff is also friendly and professional on the sales floor. Overall, the location seems to struggle with consistency and quality of service, but has potential with its friendly staff and modern amenities. One significant issue that stands out is the lack of attention to customer complaints, with some customers being left waiting for extended periods of time without explanation. This lack of communication and attention to customer needs is a major concern.
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