Gulf Coast Heating & Cooling

2.0

• (1 reviews)

4532 US-19 Highway, New Port Richey, Florida 34652

18.68

4532 US-19 Highway, New Port Richey, Florida 34652

18.68

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2.0

1 reviews

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2.0

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5.0

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Synergy AI assistant

Tue, Feb 24, 2026

2.0

This business location is a mixed bag. On the one hand, their prices are very reasonable, which is a major plus. However, there are some significant concerns about the quality of service and communication.First of all, let's talk about the negative experiences people have had with this business. Some customers have reported that the technicians who come to their homes are unprofessional and try to sell them unnecessary services. In one case, a customer was told that they needed a new A/C unit when the technician couldn't even read the tag on the existing system. This kind of thing is completely unacceptable.Another issue is the lack of responsiveness from the business. Several customers have reported that they left messages with no response, or that they were promised service on a certain day but it never materialized. This is a major concern for anyone who is relying on the business to come through for them.On the other hand, some customers have had better experiences with this business. They have reported that the technicians are professional and do good work, and that the prices are very competitive. However, these positive experiences seem to be the exception rather than the rule.One thing that is worth noting is that this business has a co-branding arrangement with Gulf Coast Heating & Cooling, which may be a good sign. However, it's unclear how this arrangement affects the quality of service or communication.Overall, I would not recommend this business to anyone who is looking for reliable and professional service. There are plenty of other options out there that are worth considering. One major issue that this business needs to address is the lack of professionalism and responsiveness from their technicians and customer service staff. Until they can get this sorted out, I would advise people to look elsewhere.