The business location has a good overall rating, indicating a positive experience for most customers. The quality of service and care is also high, with many customers praising the doctors and staff for their thoroughness and expertise. However, there is one major issue that affects the overall rating - some customers have experienced poor service, including long wait times and dismissive behavior from the doctor. For example, one customer reported being told by the doctor that their skin cancer was "nothing to worry about" despite it being a basal cell carcinoma. This is a serious concern and suggests that the business may not always prioritize customer care. Despite this issue, the pricing and innovativeness scores are high, indicating that the business is competitive and proactive in terms of technology and treatments. Overall, customers should be aware of the potential for poor service and carefully research the business before making an appointment.