This location seems to be quite hit or miss, with some customers having an extremely positive experience, while others reported significant issues. Despite having a wheelchair accessible parking lot and entrance, the experience of dealing with the staff can be unprofessional, with some customers complaining about being treated unfairly due to their ethnicity. One customer had a nightmare with the process, citing incompetence, incorrect information, and unresponsive staff. However, there were some customers who had a great experience with Guild Mortgage, praising the team for their professionalism, attention to detail, and ease of the process. They appreciated the help they received and the smooth closing of their mortgage.It's worth noting that some customers faced issues when dealing with loan officers, with one customer having their FHA guideline violations dismissed and another facing incorrect or misleading information from the staff. Given the mixed reviews, it's unclear whether the location is reliable or trustworthy. Some customers report issues with communication and treatment, while others had a great experience.