Tampa Bay
GTE Financial Credit Union
16.57
16.57
Overview
GTE Financial is a leading Tampa, Florida credit union that goes beyond money. With exceptional rates and service, make GTE Financial your Credit Union.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Pricing
Quality
Innovativeness
Overall
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This location has a high quality of service, as evident from the numerous positive reviews from customers. They praise the helpful and patient staff, particularly Shannon, Victor, and Gylla, who go above and beyond to resolve issues and provide excellent customer service. Many customers have had a seamless experience opening accounts, applying for loans, and navigating the online banking platform.The branch is well-equipped with modern facilities and technology, making it easy for customers to conduct their transactions. The staff is knowledgeable and takes the time to explain things clearly, which has helped many customers feel confident in their banking decisions.However, there is one issue that stands out in some reviews. The bank's ATM seems to be a recurring problem, with several customers reporting issues with it on a regular basis. This may indicate a need for improvement in the bank's maintenance and technical support.Overall, this location has a strong reputation for providing excellent customer service and a high quality of service. While there may be some room for improvement in terms of technical issues, the bank's staff and facilities are well-regarded by customers.Some customers have praised the bank's low fees and the variety of services they offer, making it a great choice for those looking for a comprehensive banking experience. However, it's worth noting that some customers have reported issues with the bank's software, which may lead to problems with online payments and other transactions.The branch is open for most of the day, with the exception of Thursdays, which may be a limitation for some customers. However, the staff is generally accommodating and willing to work with customers to resolve issues and answer questions.Overall, this location is a solid choice for customers looking for a reliable and customer-focused banking experience.
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