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GTE Financial Credit Union
14.00
14.00
Overview
GTE Financial is a leading Tampa, Florida credit union that goes beyond money. With exceptional rates and service, make GTE Financial your Credit Union.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
On-site parking
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Overall
Quality
Pricing
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The location appears to be well-maintained and has convenient parking options. The wheelchair-accessible entrance and parking lot suggest that the bank makes an effort to accommodate its customers. The working hours are standard for a bank, with some variations on Wednesdays and Thursdays.The quality of service seems to be generally high, with many customers praising the friendly and helpful staff. Employees like Sara, Lynette, and Cheryl have been particularly commended for their professionalism, knowledge, and courtesy. However, there have been some issues with customer service, including long wait times, unreturned calls, and unhelpful staff.Pricing appears to be a strong suit for GTE Financial, with many customers appreciating the competitive rates and fees. Some customers have mentioned that the bank offers the best rates they've found for loans.Unfortunately, the location has had some issues with innovativeness, including difficulties with contacting a real person on the phone, long wait times for loan approvals, and a confusing online application process.One major issue that has been mentioned by several customers is the bank's automated response to complaints, which can come across as insincere or unhelpful. This has led some customers to feel that the bank is not taking their concerns seriously.
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