The bank has a strong reputation, with an overall rating of 4.6 based on various customer reviews. The quality of service is excellent, with 4.8 out of 5 stars, indicating that customers are highly satisfied with the professionalism and helpfulness of the staff. However, the pricing is slightly lower, with 4.7 out of 5 stars, suggesting that some customers may find the rates or fees to be a bit higher than expected. The innovativeness of the bank is also rated highly, with 4.4 out of 5 stars, indicating that customers appreciate the bank's willingness to try new approaches and offer unique financial solutions.The bank's address is easily accessible, located at Building 21827, FL-54 Street, Lutz City. The bank offers a wide range of financial services, including personal loans, credit cards, and auto loans. The staff is highly rated, with many customers praising the professionalism and helpfulness of the employees, particularly Carlos, Luis, and Claudia. However, there have been some issues with the drive-thru ATM not working, and one customer reported having to wait a long time to get ahold of a live person. Overall, the bank appears to be a solid choice for customers looking for a reliable and helpful financial institution.The bank's working hours are Monday to Friday from 9:00 AM to 6:00 PM, with some variations on weekends and holidays. The bank's phone number is +18134147807, and the website is http://www.gtefinancial.org/. The bank's features include wheelchair-accessible parking and entrance, and drive-through service options.It's worth noting that one customer had a particularly negative experience, stating that they felt the bank was a "joke" and that customer service was unhelpful. However, this review seems to be an outlier, and the majority of customers have reported positive experiences with the bank.