The location is a well-regarded credit union with a strong reputation. The customer service is generally praised, with many employees being described as helpful, professional, and knowledgeable. Shane and Braden are standout employees who have received numerous compliments for their exceptional service. Thalys and Preeti have also received praise for their expertise and assistance.The location has a wide range of services, including personal loans, home equity loans, and credit cards. The employees are willing to take the time to explain the options and help customers make informed decisions.However, one customer mentioned that the wait time for a virtual teller can be quite long, which may be a drawback for some. There is also a complaint about the high NSF fees, which may be a concern for some customers.The location has a convenient location with wheelchair-accessible parking and entrance. The working hours are generally consistent, with some variations on Wednesdays and Thursdays.Overall, the location is a good option for those looking for a reliable and helpful credit union with a wide range of services. However, it may be worth inquiring about the NSF fees and wait times for virtual tellers before making a decision.