Tampa Bay
Grow Financial Federal Credit Union: St. Petersburg Store
12.10
12.10
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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This location has generally positive reviews from customers. They mention that the staff is friendly and helpful, with many praising specific employees, such as Jim, Cidney, and Kevin, for their excellent customer service. The location is also praised for being wheelchair accessible and having a convenient drive-through service option.However, there is one negative review from a customer who had a frustrating experience with the location's limited hours and small parking lot. The customer also mentioned that Grow Financial as a whole needs to "grow" and keep up with modern technology.Overall, the location seems to have a strong focus on customer service and community, with many reviewers mentioning that they feel supported and appreciated as customers. The location's online services and features are also widely praised, suggesting that it is keeping up with modern financial trends.The main issue that customers have with this location is the small parking lot, which can make it difficult to find a parking spot. The location's limited hours, particularly on Thursdays, may also be a challenge for some customers.To improve the customer experience, the location could consider expanding its parking lot or adjusting its hours to better meet the needs of its customers. By doing so, the location can build on its strengths in customer service and community focus to become an even more attractive option for those in need of financial services.
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