Tampa Bay
Grow Financial Federal Credit Union: Spring Hill Store
33.88
33.88
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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The Spring Hill branch of Grow Financial Federal Credit Union offers a pleasant experience for most visitors. Reviews praise the friendly and helpful staff, with many highlighting the exceptional service provided by individuals such as Alexis, Mel, and Cory. They are described as knowledgeable, professional, and courteous, making the experience feel like a welcome visit from family. The atmosphere is also commended, with a clean and neat lobby area that invites relaxation. However, one concern arises from a single negative review citing issues with the phone system, which can be frustrating for those seeking assistance remotely.While the branch offers drive-through service and has a wheelchair-accessible entrance and parking, some visitors experience longer wait times. The credit union has a good reputation for mortgage loans and personal loans, with competitive interest rates. However, one visitor experienced issues with the rate they were offered, which they felt was misleading due to hidden fine print.Despite these minor issues, the Spring Hill branch of Grow Financial Federal Credit Union appears to be a solid choice for those seeking a financial institution with a community feel and excellent customer service. With a high rating and numerous positive reviews, it seems to be a trusted option for individuals and families in the area.
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