Tampa Bay
Grow Financial Federal Credit Union: Largo Store
14.96
14.96
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The review of the business location was mixed, with some positive and some negative comments. Overall, the location received a 4.4 rating out of 5, indicating a generally good experience. The quality of service was rated as 4.5, suggesting that the staff was helpful and efficient. However, the pricing was also rated as 4.5, which may indicate that some customers felt that the fees or rates were not competitive. The innovativeness of the location was rated as 4.4, indicating that it was somewhat innovative, but not particularly groundbreaking. One notable issue was a negative review from a customer who had a poor experience with the ATM, which resulted in a loss of $300. The customer felt that the staff was unhelpful and that the ATM was not secure. This issue was not addressed satisfactorily, and the customer will not be returning to the location.Despite this issue, the majority of customers had a positive experience at the location, praising the friendly and helpful staff, the convenient location, and the good customer service. Several customers mentioned that they had been with the credit union for many years and had always received good service. Some customers also praised specific staff members, such as Paulean, Karina, and Marita, who were described as knowledgeable, patient, and helpful. Overall, the location has a good reputation and provides good customer service, but there is room for improvement in terms of security and customer support.
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