The storage facility has a good reputation among customers, with an average rating of 3.8. The location is convenient, especially for people living in the area. It is well-maintained and seems to be a secure place to store belongings. Customers appreciate the 24/7 accessibility and the clean environment.However, there is an issue with customer service. Some customers have reported that management can be unsympathetic and unhelpful, especially in difficult situations.The facility has a wide range of amenities, including wheelchair accessible parking and entrance, which makes it easy for people with disabilities to access the storage units.Prices seem to be reasonable according to customer feedback. However, more information is needed to assess the pricing strategy.It's worth noting that the facility is a part of Grover Cleveland Storage, Inc.