business or service...

Tampa Bay

Open Now

Group 22 Travel & Cruises

4.8

• (1 reviews)

Spring Hill Drive Box 3916 Street, Spring Hill, Florida 34608

31.28

Spring Hill Drive Box 3916 Street, Spring Hill, Florida 34608

31.28

See All photos

Directions

Call now

Website

Overview

We are a full service travel agency. We book all kinds of travel for individuals, families, and groups. We specialize in all sorts of cruises.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Online appointments

Photos & videos

See All

Reviews

Submit a review

4.8

1 reviews

Innovativeness

4.2

Quality

4.5

Pricing

5.0

Overall

4.8

Submit a review

Synergy AI assistant

Tue, Feb 24, 2026

4.8

This travel agency is a full-service travel agency that specializes in booking all kinds of travel for individuals, families, and groups. They have a strong focus on cruises and have received numerous glowing reviews from satisfied customers. The agency's website is easy to navigate and offers a variety of features, including online appointments and mobile payments. The agency's strength lies in its customer service. The owners, Thomas and Catherine, are described as professional, friendly, and attentive. They take the time to get to know their clients' needs and preferences, and they are always available to answer questions and provide updates. Many customers have praised the agency's attention to detail and its ability to handle last-minute requests. One area for improvement is communication. Some customers have reported feeling left out of important updates or not being informed about group events. The agency should consider providing more detailed agendas and reminders to ensure that all customers feel included. In terms of pricing, the agency is competitive and offers flexible payment plans. However, some customers have reported feeling pressure to book expensive options or upgrade to higher-end packages. The agency should be careful not to prioritize profit over customer satisfaction. The agency's website is user-friendly and easy to navigate, with clear information about their services and policies. However, some customers have reported difficulty with online booking or issues with payment processing. The agency should consider improving their website's functionality to reduce technical issues. Overall, Group 22 Travel & Cruises is a reliable and trustworthy travel agency that offers excellent customer service and competitive pricing. However, they should focus on improving communication and online functionality to better meet the needs of their clients. One area for improvement that stood out from the feedback was lack of updates and reminders for group events. A client mentioned that they missed out on attending a Gatsby-themed dinner because they were not aware of the dress code. Another client reported feeling left out of important updates or not being informed about group events.