The place is lovely, with a beautiful rainforest environment and spacious, cabin-like units. The staff are friendly and helpful, and some residents have been happy with the quality service they've received. However, there have been some issues with maintenance and repairs, with some residents experiencing problems with water leaks, bat infestations, and other issues that haven't been properly addressed. There have also been some concerns about the HOA's management and communication with residents, with some feeling that they're not being treated fairly or kept informed about important issues. On the plus side, the location has a peaceful and quiet atmosphere, and some residents have appreciated the beautiful views and surroundings. However, there have been some complaints about noise and disruptions from other residents, and some have felt that the management has not done enough to address these issues. Overall, the experience has been mixed, with some residents being very happy and others feeling frustrated and disappointed. The high rating for pricing may be due to the fact that some residents have been willing to pay a premium for the luxurious surroundings and amenities, but this may not be the case for everyone.The biggest issue is that the HOA and management have not been responsive to residents' concerns and have not done enough to address the problems that have arisen. This has led to frustration and feelings of being ignored or disregarded by the management. Some residents have also felt that the HOA has not been transparent about their policies and procedures, and that they have not been given clear information about how decisions are made and how they can get involved. This lack of transparency and accountability has eroded trust and confidence in the HOA and management, and has made it difficult for residents to feel like they have a voice or a say in the decisions that affect their community.