The business is located in a convenient spot, easy to reach by car. The parking lot is spacious and free. One can pay with various payment methods, including NFC mobile payments, debit cards, and credit cards. The office is wheelchair accessible, including the entrance, parking lot, and restroom.
The majority of the reviews praise the office's staff for being friendly, professional, and caring. They are described as taking time to explain everything clearly, being patient and courteous, and making patients feel like family. The reviews also highlight the office's use of the latest technology and equipment, which makes the experience more comfortable and efficient.
The office's dentist, Gregory S. Rutherford, DDS, PA, is commended for his expertise, attention to detail, and dedication to providing the best possible care. He is described as calm, reassuring, and kind, with a quiet strength that puts patients at ease.
Some reviewers mention that the office is LGBTQ+ friendly and welcoming. They also praise the office's amenities, such as the free parking lot and wheelchair accessibility.
However, one reviewer had a negative experience, citing that the front desk was extremely inefficient, unprofessional, unreliable, and unkind. Another reviewer had issues with dental reconstruction, including a cracked partial plate and a 6-piece bridge that came loose after four years, resulting in significant tooth decay and the need for a different treatment plan.
Overall, the business has a high rating, with many reviewers praising the staff, dentist, and office amenities. However, there are some areas for improvement, including addressing the negative reviews and ensuring that the office is fully accessible to all patients.