This medical service location seems to be a well-regarded primary care facility. Most clients praise Dr. Santos and his staff for being caring, professional, and attentive to their needs. Some patients appreciate the doctor's thoroughness, bedside manner, and willingness to take the time to explain their diagnoses and treatments. Many also commend the office staff for being helpful and friendly.However, a few clients have had negative experiences, citing long wait times, difficulties in getting appointments, and issues with communication. One client felt that the staff was unprofessional and that the office was poorly managed. Another client reported that the doctor did not follow up on their test results and failed to diagnose a serious health issue.It's worth noting that some clients have reported having to wait extended periods of time for appointments and being overlooked in the waiting area. This suggests that the office may need to work on its scheduling and communication processes to better serve its patients.Overall, this location appears to have a strong reputation, but there are some areas for improvement, particularly with regards to communication and patient flow.