This location has a very good reputation among clients. Many people praise the agency for its excellent customer service, friendly staff, and competitive prices. Some clients have been able to save money on their insurance premiums by switching to State Farm, which is a significant advantage. The agency's staff is knowledgeable and helpful, taking the time to explain insurance options and answer questions. Many clients appreciate the personalized attention they receive from agents like Gregg Schindler and his team.
However, one client did mention a poor experience with Robin Kilts, stating that she dragged her feet on a quote and required an unnecessary inspection. This experience seems to be an outlier, as most clients have had positive interactions with the agency's staff. Despite some mixed reviews, the agency has a generally high rating and is well-regarded by its clients.