This business has a good reputation, with a rating of 4.2 from third-party sources. However, one issue that stands out is a lack of transparency in pricing. One client was charged $150 for a service that was initially estimated to cost $25, and another client was charged for a repair that was allegedly not needed. This lack of transparency can be a major turn-off for customers and can lead to mistrust. Despite this issue, the business has received many positive reviews for its quality of work, professionalism, and responsiveness. The owner has responded to negative reviews and has attempted to address the issues raised. However, it's clear that there needs to be a greater emphasis on transparency and communication with customers. On the positive side, the business has a strong track record of providing good quality work, with many customers praising the professionalism and expertise of the staff. The business also appears to be innovating in its use of technology, with one customer praising the use of an app for monitoring the irrigation system. Overall, this business has a lot to offer, but needs to work on building trust with its customers through transparent pricing and communication.