This business location has many great qualities, but there is a major issue with customer service. The pool area is wheelchair accessible, which is a big plus for people with disabilities. The working hours are available 24/7, making it convenient for anyone to visit. The community has a lot to offer, with the pool and gym being popular amenities. However, some customers have reported having a very rude interaction with staff members. One customer even reported being asked for their address by a staff member who did not identify themselves. This kind of behavior is unacceptable and may be a major deterrent for potential customers. Despite this issue, the community has many positive reviews, praising the heated pool and great local community.