This dental clinic offers a wide range of services, including teeth whitening, pediatric care, orthodontics, surgery, and emergency services. While some patients have had positive experiences, with staff being friendly and professional, others have reported long wait times, unprofessional behavior, and issues with follow-through on appointments.
Some patients have praised the clinic's cleanliness and welcoming atmosphere, while others have expressed frustration with the scheduling process and the lack of attention to their specific needs. There have been reports of staff being rude and unhelpful, as well as issues with billing and payment plans.
In terms of quality of care, some patients have reported receiving subpar treatment, including fillings and crowns that were not done correctly. Others have had to wait extended periods of time for appointments and have had to deal with unprofessional behavior from staff.
Despite these issues, the clinic has a 4.4 rating on third-party review sites, suggesting that many patients have had positive experiences. However, it is clear that there are some significant problems that need to be addressed in order to improve the overall quality of care and patient satisfaction.
Some of the notable issues include:
* Long wait times for appointments and follow-through on treatments
* Unprofessional behavior from staff, including rudeness and lack of attention to patient needs
* Issues with billing and payment plans
* Subpar treatment, including fillings and crowns that were not done correctly
It is worth noting that some patients have reported positive experiences with certain staff members, including dentists and hygienists who were kind and professional. However, these positive experiences were not universal, and many patients reported having to deal with unprofessional behavior from other staff members.
Overall, while this dental clinic has some strengths, it also has some significant weaknesses that need to be addressed in order to improve the overall quality of care and patient satisfaction.