Tampa Bay
Greenberg Dental & Orthodontics
71.33
71.33
Overview
Greenberg Dental & Orthodontics in Altamonte Springs offers dental services and braces, as well as root canals, dentures, oral surgery and gum procedures.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Payment plans
Pediatric care
Emergency services
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Overall
Quality
Pricing
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The overall experience at Greenberg Dental & Orthodontics is mediocre, with a rating of 2.3 out of 5. While the quality of dental care is decent, with a score of 3.2, the pricing is a major concern, with many patients expressing frustration and disappointment with the costs. The office seems to have issues with communication and customer service, with some patients feeling rushed, ignored, or treated rudely. On the other hand, some patients have reported having positive experiences, with friendly and professional staff, clean facilities, and good dental care. However, the lack of innovativeness in addressing customer concerns and issues is a notable issue. One major issue that stands out is the inconsistent and sometimes unpleasant experience with the front desk staff, with some patients feeling disrespected, ignored, or treated rudely.The wait times at the office are often long, with some patients waiting up to an hour or more to be seen. The office seems to have issues with communication, with some patients not receiving clear explanations of costs, procedures, or follow-up appointments. Additionally, some patients have reported issues with billing and insurance, with some feeling that the office is not transparent about costs or not submitting claims correctly. On the other hand, some patients have reported having positive experiences with the dental care itself, with friendly and professional staff, clean facilities, and good care.To improve, the office should focus on addressing the issues with communication and customer service, providing clear and transparent information to patients, and streamlining the billing and insurance process. Additionally, the office should work on reducing wait times and providing a more welcoming and respectful environment for patients.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
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