Review of Greenacre Properties Inc, a Property Management company located at Building 4131, Gunn Hwy Highway, Tampa City.
The office hours are available from Monday to Friday, 9:00 AM to 16:00 PM. However, there are no working hours mentioned for Wednesday and Thursday. Their phone number is +18136001100, and the website is http://www.greenacre.com/. The company has a wheelchair accessible parking lot and entrance.
Most clients have praised the helpful and responsive staff, particularly Dawn Archambault and Tiffany Sullivan. They have been commended for their professionalism, responsiveness, and helpfulness in addressing various issues. Dawn Archambault has been praised for her excellent communication and proactive approach.
However, some clients have expressed dissatisfaction with the company's handling of issues. Several clients have reported receiving uncourteous or unhelpful responses from staff. Some have also complained about the company's lack of communication and failure to address concerns in a timely manner. Additionally, there have been reports of violations being enforced in a heavy-handed manner, with some clients receiving certified letters for minor infractions.
Moreover, some clients have complained about the company's billing practices, with some reporting that they were charged late fees for errors made by the company. Others have expressed frustration with the company's handling of requests for repairs and maintenance. Some have also reported that their concerns were dismissed or ignored.
Some clients have praised the company's accessibility features, including wheelchair accessible parking lots and entrances. However, others have noted that some communities managed by the company have maintenance issues, such as broken gates and overflowing trash. Some have also complained about the company's failure to address these issues in a timely manner.
The overall impression of Greenacre Properties Inc is mixed, with some clients praising the company's helpful staff and others expressing frustration with the company's handling of issues. However, it appears that the company's billing practices and communication may be areas for improvement.
The most pressing issue that needs to be addressed is the company's communication and responsiveness. Some clients have reported receiving unhelpful or uncourteous responses, which can lead to frustration and mistrust. Additionally, some clients have complained about the company's lack of transparency and failure to address concerns in a timely manner.