This location has a generally positive reputation. Clients consistently praise the professionalism, punctuality, and quality of work performed by the team. Many mention the excellent communication and responsiveness of Bruno and his team, making them feel confident in their ability to deliver high-quality results.The services provided seem to be comprehensive, including tile and grout cleaning, sealing, and staining. Clients appreciate the thoroughness and attention to detail, as well as the use of eco-friendly products.The pricing is generally considered fair, with many clients mentioning that the cost was reasonable compared to other vendors. However, some clients have expressed concerns about the cost of additional services or follow-up work.In terms of innovativeness, the company seems to be ahead of the curve in terms of using eco-friendly products and providing a guarantee on their work. However, some clients have mentioned that the team could be more proactive in suggesting solutions or providing additional services.Overall, this location appears to be a reliable and trustworthy choice for tile and grout cleaning and restoration services. However, it's essential to discuss pricing and expectations with the team to ensure a clear understanding of the scope of work and costs involved.One potential issue that stands out is the response to a negative review, where the company appeared to downplay the client's concerns and focus on their own processes rather than addressing the issue directly. This suggests that the company may need to work on their customer service skills and responsiveness to negative feedback.