Tampa Bay
Green Apple Laundry
17.94
17.94
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as veteran-owned
Identifies as veteran-owned
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This business location has a mixed reputation among customers. While some appreciate the variety of machines and the laundromat's cleanliness, many others have experienced issues with malfunctioning equipment, dirty facilities, and poor customer service. The high pricing is also a point of contention for some customers.Several customers have reported problems with washers and dryers, including ones that don't work or don't spin properly. Some have also mentioned that the facilities are not well-maintained, with dirty floors, overflowing trash, and broken equipment.On the other hand, some customers have praised the laundromat's cleanliness, variety of machines, and affordable prices. They have also appreciated the laundromat's convenient hours and the friendly staff.However, one of the major concerns for customers is the lack of attention to customer complaints. Many customers have reported leaving messages or trying to contact the laundromat's management, but have not received a response.Overall, this business location could benefit from improving its equipment maintenance, cleaning facilities, and customer service. By addressing these issues, the laundromat could improve its reputation and attract more customers.Some customers have mentioned that the laundromat is not well-maintained and that it's a breeding ground for homeless people and drug activity. This could be a major concern for customers who value cleanliness and safety.The laundromat's hours are also convenient, with 24/7 operation. However, some customers have mentioned that the air conditioning is not always working, which can make the experience uncomfortable for customers.In terms of pricing, the laundromat is considered to be reasonably priced by some customers. However, others have mentioned that the prices are too high, especially considering the quality of service and equipment.One customer mentioned that the laundromat is not a safe place for women to do laundry at night due to the lack of security and the presence of homeless people. This is a valid concern and the laundromat should take steps to address this issue.It's worth noting that the laundromat has undergone some changes in recent years, including new ownership and renovations. However, these efforts have not yet translated to improved customer satisfaction.Overall, this business location has a lot of potential, but it needs to improve its quality of service, equipment maintenance, and customer satisfaction.
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