The GreatFlorida Insurance agency has received overwhelmingly positive reviews from clients, with many praising the excellent service and support they have received from the team, particularly Grace and Alex. Clients have appreciated the help they received in finding the best insurance plans for their needs, and many have expressed gratitude for the patience and knowledge shown by the agents.One client even mentioned that Alex went above and beyond to assist them, saving them nearly $5,000 a year on their insurance. The agency's friendly and attentive staff have also been praised for their ability to answer questions and provide clear explanations of the insurance options available.However, there was one negative review from a client who felt that the agency was unresponsive and unhelpful, leading to a poor experience. This highlights the importance of providing excellent customer service and responding promptly to client inquiries.The agency's ratings and reviews suggest that they are committed to providing high-quality service and support to their clients, and are willing to go the extra mile to ensure that their needs are met.