The location has been found to be a reputable and reliable insurance agency. The overall score of 4.3 indicates a high level of customer satisfaction. The quality of service provided by the team, particularly Alex Kalopitas and Rozie Arrington, is impressive, with a score of 4.1. The pricing of the services is also competitive, with a score of 4.8. However, the innovativeness of the agency could be improved, with a score of 4.4.The agency has received numerous positive reviews from clients, praising the team's professionalism, knowledge, and customer service skills. Many clients have expressed their gratitude for the team's ability to find the best insurance policies for their needs, often at competitive rates. The agency's commitment to understanding and serving individual client needs is evident in the feedback.One client expressed their dissatisfaction with the agency, citing difficulties in reaching Rozie and processing their refund. However, the agency has acknowledged this issue and is taking steps to improve their communication and service.The agency's accessibility is also notable, with a wheelchair-accessible parking lot and entrance. The team is responsive to client inquiries and provides timely assistance.Overall, the location is a reliable and reputable insurance agency that provides high-quality service and competitive pricing. However, there is room for improvement in terms of innovativeness.