Tampa Bay
Great Southern Equipment LLC
10.70
10.70
Overview
GS Equipment sells, services and rents construction equipment, including excavators, dozers and more from Hitachi, Kaiser, Kobelco, and Sakai.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business has a decent overall score, but some areas need improvement. This company specializes in selling, servicing, and renting construction equipment. They have a wide range of products, including excavators and dozers from top brands like Hitachi and Kobelco. The company has a wheelchair-accessible parking lot and entrance, making it convenient for customers with mobility issues. However, some customers have reported issues with customer service, specifically with sales representatives like Jeff Heinemann. They experienced long delays in responding to their concerns and felt like they were not taken seriously. This issue is a major concern and needs to be addressed by the company. On the other hand, some customers have had great experiences with the company's customer service. They were treated with care and respect, and their issues were resolved promptly. The company's working hours are regular and consistent, which is a plus for customers who need to visit the location during business hours. Overall, the business has some good qualities, but it also has some areas where it needs to improve. With better customer service, it could provide a more positive experience for its customers.
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