The business location at Building 1620, FL-60 Street, Valrico City, is a well-established dental practice offering a wide range of services. The staff is known for being friendly, welcoming, and knowledgeable. Patients praise the practice's cleanliness, efficiency, and ability to accommodate their schedules. Many reviewers have expressed satisfaction with the professionalism and care provided by the dentists and hygienists.
However, some issues have been raised by clients, including delays in appointments and alleged instances of insurance fraud. One reviewer expressed frustration with the practice's handling of their insurance claims, citing long delays and unexpected charges. Another reviewer reported a negative experience with a dentist who allegedly provided inadequate treatment and showed disrespect to a patient with a transgender identity.
Despite these issues, the majority of reviewers have had positive experiences at the practice. Many have praised the dentists and staff for their excellent customer service, gentle care, and thorough explanations of procedures. Some reviewers have noted that the practice's equipment and facilities are modern and well-maintained. Overall, the business location appears to be a reputable and reliable choice for dental care, with a strong emphasis on patient comfort and satisfaction.