This dental office has a mixed reputation, with some reviewers praising the friendly and professional staff, while others express disappointment with the quality of care and customer service. Some reviewers mention that the office is clean and well-organized, while others comment on the long wait times and difficulties with scheduling appointments. A few reviewers praise the orthodontic services, while others express dissatisfaction with the quality of care for their children. Some reviewers also mention issues with billing and insurance, and a few have had negative experiences with the front desk staff. One common thread throughout the reviews is that the office has a policy of not allowing parents to accompany their children in the back for treatment, which some reviewers find to be a concern for child safety and comfort. Overall, this office seems to have some areas for improvement, but also has some redeeming qualities that may make it a good option for some families. However, the negative reviews seem to outweigh the positive ones, indicating that this office may not be the best choice for all patients. One major issue that seems to be a consistent problem is the lack of respect for customers' time, as several reviewers have mentioned waiting for long periods of time for appointments, or being kept waiting due to the office's scheduling and communication issues. This suggests that the office may need to work on streamlining its operations and providing better communication to patients.