Tampa
Great American Cookies
Overview
Mall-based chain selling cookies & brownies offering some specialty flavors, plus cookie cakes.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dessert
Quick visit
In-store pickup
Photos & videos
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Overall
Pricing
Quality
Innovativeness
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The location is a mall-based chain offering a variety of cookies, brownies, and cookie cakes. The staff is generally friendly and helpful, with many employees going above and beyond to provide excellent customer service. Examples include Cesar, who was super helpful and got a customer hooked up with all their needs, and Ruth, who was amazing and gave great recommendations.However, some customers have reported issues with the quality of the cookies, with some finding them to be stale or overpriced. A few customers have also mentioned that the staff can be rude or unhelpful, although this seems to be an exception rather than the rule.One major issue that has been reported is the lack of availability of certain flavors or options. A customer mentioned that they were looking for a specific type of cookie that was not available, and were not offered any alternatives. This can be frustrating for customers who are looking for a specific treat.Another issue is the inconsistent quality of the cookie cakes. Some customers have reported that the cakes are overpriced and not worth the money, while others have been satisfied with the quality and taste.In terms of innovativeness, the location seems to be doing a good job of staying up-to-date with the latest trends and flavors. They offer a variety of specialty flavors and options, and seem to be willing to adapt to changing customer preferences.Overall, the location is a decent option for customers looking for a quick and easy treat, but may not be the best choice for those looking for high-quality or unique options. With a bit more attention to quality and consistency, this location could potentially become a top destination for cookie lovers.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Restaurants & Catering
Bakery
Cookie shop
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